Terms and Conditions
Last Updated: 28 June 2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) govern your use of the Spinza Casino website, located at spinza-casino.gb.net (“the Website”, “we”, “us”, “our”).
1.2. By registering an account, accessing, or using any services on the Website, you confirm that you have read, understood, and agreed to these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other related policies.
1.3. If you do not agree to any part of these terms, you must not use our Website or services.
2. Definitions
- Player/User/You: Any individual who registers or plays on the Website.
- Account: Your personal user profile on the Website.
- Games: All casino games, live dealer games, and other gambling products offered by Spinza.
- Operator: The company licensed and authorised to operate Spinza Casino.
- Bonus: Any promotional incentive, including free spins, bonus credits, or other rewards.
3. Eligibility and Access
3.1. You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher, to use our services.
3.2. It is your responsibility to ensure that online gambling is legal where you reside, and you comply with all relevant laws.
3.3. Employees of the Operator, their immediate family members, affiliates, and business partners are prohibited from registering or playing.
4. Account Registration and Security
4.1. Only one account per person, household, device, or IP address is permitted.
4.2. You must provide accurate, complete, and up-to-date information when registering, including your full name, date of birth, residential address, email, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
4.4. We reserve the right to request identity verification documents at any time, such as a passport, utility bill, or proof of payment, to comply with regulatory requirements and prevent fraud.
4.5. Accounts containing false, misleading, or fraudulent information may be suspended or terminated, and any winnings forfeited.
5. Deposits and Withdrawals
5.1. All deposits must be made using payment methods in your own name.
5.2. Minimum and maximum deposit and withdrawal limits apply; please refer to the Banking section on the Website for details.
5.3. Spinza does not charge fees for deposits or withdrawals, but third-party providers may apply charges.
5.4. Withdrawals will generally be made to the same payment method used for deposits, where possible.
5.5. Withdrawal requests may require additional verification and can be subject to processing times beyond our control.
5.6. Spinza does not provide credit or loans; all funds must be your own.
6. Inactive Accounts and Fees
6.1. Accounts with no login activity for 12 consecutive months will be classified as inactive.
6.2. Inactive accounts may incur a monthly administrative fee, which will be deducted from your balance after prior notification.
6.3. Accounts with a zero balance after extended inactivity may be closed.
6.4. You may reactivate an inactive account by contacting Customer Support and verifying your identity.
7. Responsible Gambling
7.1. Spinza is committed to promoting responsible gambling and provides tools including deposit limits, loss limits, session time limits, and self-exclusion options.
7.2. If you feel your gambling is becoming problematic, you are encouraged to use these tools or seek help from professional organisations.
7.3. For further support, please visit the UK Gambling Commission’s responsible gambling page or organisations such as GamCare.
8. Prohibited Conduct
8.1. You must not engage in any fraudulent or illegal activity, including but not limited to:
- Money laundering or terrorist financing;
- Use of bots, scripts, or automated playing software;
- Collusion or cheating in games;
- Maintaining multiple accounts;
- Using VPNs or proxies to bypass geographical or regulatory restrictions;
- Sharing your account with others or allowing third parties to play on your behalf.
8.2. Any suspected violations may lead to suspension or termination of your account and forfeiture of winnings.
9. Bonuses and Promotions
9.1. All bonuses and promotions are subject to specific terms, including wagering requirements, which are detailed on the Promotions page.
9.2. Abuse of bonuses, including multi-accounting or collusion, is strictly prohibited.
9.3. Spinza reserves the right to withhold, cancel, or reclaim bonuses and winnings if abuse or exploitation is detected.
9.4. Bonuses may have expiry dates and game restrictions.
10. Fair Gaming and Technical Issues
10.1. All games on Spinza are provided by certified software providers and use Random Number Generators (RNGs) to ensure fairness and randomness.
10.2. Spinza may void bets or winnings resulting from technical malfunctions, software errors, or breaches of these T&Cs.
11. Limitation of Liability
11.1. Spinza shall not be liable for any losses or damages arising from your use of the Website, including technical failures, interruptions, or delays beyond our reasonable control.
11.2. You acknowledge that gambling involves risk and that you play at your own risk. Our maximum liability to you will not exceed the total amount you have deposited.
11.3. Spinza is not responsible for the content or security of external websites linked from our platform.
12. Privacy and Data Protection
12.1. Your personal data will be collected, stored, and processed in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR.
12.2. We implement appropriate technical and organisational measures to safeguard your information.
13. Intellectual Property
13.1. All content, trademarks, logos, and materials on the Website are owned by Spinza or its licensors.
13.2. You may not reproduce, distribute, or use any content without our prior written consent.
14. Complaints and Dispute Resolution
14.1. If you have a complaint, please contact our Customer Support team in the first instance.
14.2. We aim to resolve complaints promptly and fairly.
14.3. If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
14.4. All complaints and dispute communications must be submitted in writing.
15. Changes to These Terms
15.1. We reserve the right to update or modify these T&Cs at any time.
15.2. Significant changes will be communicated via email or website notices.
15.3. Continued use of the Website following such changes constitutes acceptance of the updated terms.
15.4. It is your responsibility to review these T&Cs regularly.
16. Contact Information
For any questions, support, or to exercise your rights under these Terms and Conditions, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and playing at Spinza Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions.
For more information on safe gambling and regulatory compliance, please visit the UK Gambling Commission and BeGambleAware.
